Frequently Asked Questions
Q. How much should I call in advance for a pre-move survey?
You can call Sahara Xpress Packers and Movers at least 1-2 weeks before the move. This way we can
better plan your move to make it smooth.
Q. How can we trust that Sahara Xpress Packers and Movers is a professional?
Sahara Xpress Packers and Movers has been operating for the last 11+ years and till date we have
100% customer satisfaction. Our customer trusts us and our quality service speaks for us.
Q. What are my responsibilities during the moving process?
Provide documents such as a transfer letter or joining letter and a copy of the RC book for moving
your vehicle
Q. Will you give us some coaches so that we can sort our goods?
Yes, you can call us and we can distribute as many cartons as you want before this step.
Q. How much time should I give before contacting a moving company?
24 Hours
Q. Can I move my home plants?
We at Sahara Xpress Packers and Movers do not accept responsibility for moving your plants safely,
as they may suffer from lack of water and light as well as possible temperature changes while in the
van.
Q. What is the one that cannot be loaded on the vehicle?
Some items like pets, liquids / oils, flammable items, utensils will not be allowed to be loaded onto
the vehicle.
Q. Why do I need insurance if everything is packed professionally?
Items can get damaged due to unforeseen circumstances such as accidents or any natural disaster in
the moving process.
Q. What kind of arrangements have Sahara Xpress Packers and Movers made to move goods to
international locations?
Sahara Xpress Packers and Movers maintains a separate staff to handle international bookings and
transfers. We subscribe to international standards of packing, transfer, forwarding and delivery
processes according to the local conditions and environment of the country and the city. We have
adequate arrangements with our foreign partners and agents in each country.
Q. I need a status report of my shipment, can it be provided on a daily basis?
Sahara Xpress Packers and Movers has a 24 * 7-hour Customer Care Department at our head office,
which caters to the needs of our valued customers and monitors all ongoing consignments throughout
the day. The customer can access the information at any time, any day, through our helpline number
+91 9728009292, +91 8222946001.